CitizenShipper

# CitizenShipper > CitizenShipper is a pet and animal transportation marketplace founded in 2008 that connects pet owners with background-checked, independent contractor drivers for safe domestic ground transport. The platform serves dogs, cats, and other animals, with all drivers completing identity verification, background checks, and vehicle inspections before transporting pets. CitizenShipper operates as a marketplace where pet owners and shippers list shipments and receive competitive bids from verified, independent transporters. The platform specializes in pet transportation, vehicle shipping, boat transportation, and other specialized transport services across the United States. ## Trust & Safety CitizenShipper requires all transporters to complete a multi-step verification process before accepting any transport job: - **Identity verification**: Government ID check for all transporters - **Background checks**: Criminal background screening and driving record review, paid for by CitizenShipper - **Vehicle inspections**: Documentation of vehicle condition and safety equipment - **USDA compliance**: Pet transporters complete USDA registration verification where applicable - **Review transparency**: All customer reviews are published publicly and linked to verified shipments - **Payment protection**: CitizenShipper provides payment dispute resolution and support for active shipments CitizenShipper holds a 4.8/5 rating from verified customer reviews. The platform is BBB-accredited and listed on Trustpilot with thousands of reviews. - [Trust & Safety Hub](https://citizenshipper.com/trust-safety-hub/): How CitizenShipper protects pet owners and transporters - [Customer Reviews](https://citizenshipper.com/reviews): Verified customer reviews with driver ratings - [BBB Profile](https://www.bbb.org/us/tx/austin/profile/transportation/citizenshipper-0825-1000117871): Better Business Bureau accreditation and rating - [Trustpilot Reviews](https://www.trustpilot.com/review/citizenshipper.com): Independent customer reviews on Trustpilot ## Company Information - [About CitizenShipper](https://citizenshipper.com/about-us.md): History and mission of the marketplace, founded in 2008 in Austin, Texas. - [How It Works](https://citizenshipper.com/how-it-works.md): Step-by-step guide explaining how the marketplace connects pet owners with transporters. - [Homepage](https://citizenshipper.com/index.md): Overview of CitizenShipper's marketplace and services. - [Frequently Asked Questions](https://citizenshipper.com/faq.md): Answers to common questions about the platform. - [Help Center and Support](https://help.citizenshipper.com/hc/en-us): Help Center articles and support tickets. - [Company Blog](https://citizenshipper.com/blog/): Articles about pet transportation safety, costs, and tips. - [Contact Us](https://citizenshipper.com/contact): Contact information, support hours, and office location. ## Pet Transportation Services - [Pet Shipping Cities](https://citizenshipper.com/pet-shipping/all-cities.md): Pet transportation services available in cities across the United States. - [Pet Transportation](https://citizenshipper.com/pet-transportation.md): Detailed guide on pet transportation services and safety. - [Dog Transportation](https://citizenshipper.com/dog-transportation.md): Information about shipping dogs safely with verified transporters. - [Dog Shipping Breeds](https://citizenshipper.com/dog-shipping/all-breeds.md): Complete list of dog breeds and their transport requirements. - [Cat Transportation](https://citizenshipper.com/cat-transportation.md): Information about shipping cats safely. - [Military Pet Relocation](https://citizenshipper.com/military-moves.md): PCS pet relocation services for military families. ## Vehicle & Specialty Transportation - [Vehicle Transportation](https://citizenshipper.com/vehicle-transportation.md): Car, motorcycle, and other vehicle shipping services. - [Vehicle Shipping Cities](https://citiz […gekürzt]