Nextiva

# Nextiva > Nextiva provides business communications and customer experience software, including VoIP phone service, cloud phone systems, business text messaging, video meetings, team chat, call center software, CRM integrations, AI receptionist tools, AI agent assist, workforce engagement management, and VoIP headsets. Its primary category is business communications, and its secondary categories include customer experience software and contact center software. Nextiva says over 1 million users rely on its cloud phone system and that more than 100,000 brands trust its VoIP phone service. Nextiva serves small businesses, SMBs, mid-market companies, and enterprise teams that need phone service, customer support tools, and workflow integrations. - [Nextiva - AI Customer Experience Management Platform](https://www.nextiva.com/): Nextiva offers an AI customer experience management platform with business phone, contact center, AI receptionist, and unified CX tools to improve every customer journey. ## Products Nextiva's Products section covers business phone service, VoIP plans, cloud phone systems, texting, video meetings, team chat, fax, call center software, customer analytics, and AI tools. - [Top-Rated AI Answering Service - Handle Calls 24/7](https://www.nextiva.com/products/ai-answering-service): Nextiva's XBert AI answering service handles calls, texts, chats, and appointment booking 24/7 while routing urgent calls and sending summaries to help businesses capture more leads. - [AI Chat Software - Customer & Sales Engagement](https://www.nextiva.com/products/ai-automation): Nextiva's AI chat software helps teams engage customers and sales leads, improve sales strategy, and boost efficiency. - [AI Chatbot Platform - Scalable Customer Support](https://www.nextiva.com/products/ai-chat): Nextiva's AI Chatbot Platform helps teams automate up to 90% of support interactions across channels, cut costs, and deliver human-like personalized support anytime. - [XBert AI Employee - Agentic Customer Service](https://www.nextiva.com/products/ai-employee): Nextiva XBert AI Employee manages calls, chats, appointments, and customer service so your team can focus on higher value work. - [XBert AI Receptionist Software](https://www.nextiva.com/products/ai-receptionist): Nextiva XBert AI Receptionist answers calls 24/7, books appointments, captures leads, and helps small businesses get instant ROI. - [Business VoIP With SMS - Voice, Text, & Video](https://www.nextiva.com/products/business-text-messaging): Nextiva offers business VoIP with SMS, unlimited nationwide calling, and video so teams can reach customers with voice, text, and a simple price. - [Business Voice & Text - Unified Communications](https://www.nextiva.com/products/business-voice): Nextiva Business Voice and Text gives teams calling, texting, and voicemail from any device, with AI that handles calls your team cannot. - [Cloud Call Center Solutions For Your Business](https://www.nextiva.com/products/cloud-call-center): Nextiva offers cloud call center solutions that use an internet connection to make and receive calls, helping businesses start a free trial. - [Top-Rated Cloud PBX Phone System: Trusted by 100K+](https://www.nextiva.com/products/cloud-pbx): Switch to the cloud PBX engineered for businesses. Unlimited calls, video conferencing, chat, text messaging, and 99.999% reliability. Plans from $15/mo. - [Top Cloud Phone System for Businesses [Trusted by 1M+ Users]](https://www.nextiva.com/products/cloud-phone-system): Over a million users rely on Nextiva's cloud phone system. Get business text messaging, team chat, video meetings, and more. Plans from $15/mo. - [Top-Rated Cloud VoIP Service for Businesses for 2026](https://www.nextiva.com/products/cloud-voip): Cloud VoIP is a cloud-based phone system that saves companies up to 60% off their business communication costs by routing calls through the internet. - [AI-Powered Contact Center Software Solutions](https://www.nexti […gekürzt]