Specific

# Specific > Specific is a software (SaaS) which lets people create and launch conversational surveys that feel like natural chat interactions (AI Surveys). These AI-driven mobile-friendly interviews can ask follow-up questions in real time, capturing deeper insights than traditional survey forms. The platform then uses GPT-based AI to summarize responses, distill key themes, and allow teams to interact with the data conversationally-similar to ChatGPT, but tailored to your user feedback. ## Information about the product Specific offers two types of survey products: - **Conversational Survey Pages:** AI Survey on its own landing page, sharable with a link. - **Conversational Conversational In-product surveys:** AI Survey installed in a software product, which displays as a widget. Usually for SaaS products, apps or websites. ### Who It's For Specific is designed for a wide range of teams, professionals, and communities who need to collect feedback, qualify leads, or better understand people. - **Product & Research**: Product managers, UX researchers, and growth teams looking to validate ideas, features, and product-market fit. - **Customer Experience & Operations**: CX professionals, entrepreneurs, and employees who want to improve satisfaction, reduce churn, and capture actionable insights. - **Sales & Lead Development**: Sales Development Representatives (SDRs) and Business Development Representatives (BDRs) who can replace the first discovery call with automated lead qualification surveys. - **Education & Community**: Students, teachers, and parents using surveys for perception studies, school or kindergarten feedback, and agenda planning. - **General Audiences**: Anyone running polls, public opinion surveys, satisfaction checks, or simple feedback forms—inside an organization or with the general public. ### Example Use cases **Research & Feedback Surveys (general use):** *Conversational Survey Pages:* - Student perception survey - Internal company surveys for employees - U.S. political poll - Public opinion survey - Coworking space feedback - Kindergarten parent feedback - Satisfaction surveys - Online workshop attendee pre-event survey about agenda preferences *Conversational In-product surveys:* - Validate new features or product-market fit - Measure Net Promoter Score (NPS) - Understand why users churn or hesitate to upgrade - Conduct market research for new ideas - Gather contextual feedback without scheduling interviews - ROI validation **Sales & Lead Qualification Surveys (for SDRs/BDRs):** *Conversational Survey Pages:* - Automated lead qualification survey (replace first discovery/qualification call with AI survey) - Lead enrichment survey (capture missing details like company size, role, budget) - Lead profiling survey (build structured profiles of leads before sales outreach) *Conversational In-product surveys:* - Automated discovery survey (understand user needs and pain points before SDR follow-up) - Pre-demo qualification survey (collect fit criteria before scheduling calls) ### Problems It Solves **For research and feedback:** - Engaging respondents in a natural, conversational format that increases participation and quality of answers. - Automatically analyzing responses with GPT-based AI to surface actionable insights. - Allowing teams to filter, segment, and interact with the data to uncover deeper understanding. **For sales and lead qualification:** - Replacing the first qualification or discovery call with an automated survey that collects key lead data at scale. - Enriching CRM records with missing details (such as company size, budget, or role) in a way that feels effortless to the lead. - Profiling and qualifying leads consistently, ensuring sales teams spend time only on the most promising opportunities. And for **Conversational In-product surveys** also: - Delivering surveys at the right moment inside a product, based on user behavior ### Key Features - **AI-powered Sur […gekürzt]