Chaterimo

# Chaterimo > AI-powered e-commerce chatbot platform that goes beyond simple Q&A. Chaterimo combines proactive AI sales engagement, intelligent ticket creation, lead capture, and agentic product search to help online stores sell more and support customers 24/7. Chaterimo integrates with major e-commerce platforms (Shopify, Shoptet, Upgates, WooCommerce, PrestaShop, Magento) and supports multiple AI models including OpenAI GPT, Anthropic Claude, Google Gemini, and xAI Grok — all via Bring Your Own Key (BYOK). The platform features hybrid agentic search (vector + keyword with parallel retrieval steps), multilingual support in 7 languages, real-time WebSocket chat, and embeddable chat widgets. ## Platform at a Glance - **921+ organisations** trust Chaterimo to power their customer interactions - **1068+ chat widgets** deployed across e-commerce stores worldwide - **137045+ chat sessions** handled — and counting - **268700276+ tokens** of knowledge base data processed (products, documents, and website content) - **62,1% average customer satisfaction** across all conversations - **5081,6 avg products** per organisation in the knowledge base ## Key Features ### AI Sales Agent / Assistant A proactive engagement system that automatically initiates conversations with website visitors at the right moment. Store owners configure rules based on page URLs, time delays, and visitor behavior. The AI Sales Agent can generate contextual messages using fast LLM models or deliver pre-writ […truncated]